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Inspiring Success Stories: Sue Schaefer, Stripe Squad Member

Introduction

Welcome to our latest customer success story! Today, we are excited to share Sue’s journey, who has found remarkable success with Tiger Tail products. In this Q&A, Sue discusses her experience, challenges, and the benefits she’s gained. Let’s dive into her story!

Doctor assessing woman's Back Pain
Photo by Karolina Kaboompics

Q&A Section:

Q1: What specific problem or challenge were you facing before using our product/service, and how did it help you overcome it?

Sue: I had a 3 level titanium cage/disc replacement/fusion of lumbar spine, feet fused multiple times, and severe arthritis in joints. Being a runner, I needed a product to help get me back on my feet, literally. The spine fusion has an 80% fail rate, and I was part of the 20% success rate. Tiger Tail products were in my daily post op routine. 

Sue Schaefer Foot surgery
Sue Schaefer Spine surgery

Q2: Can you describe your overall experience with our product/service, including any standout features or benefits that you particularly appreciated?

Sue: All over muscle stimulation aka stimulating healing. It helped me tremendously. And… I didn’t have to leave the house. 

Q3: How has our product/service impacted your daily life or business operations? Can you provide specific examples or results?

Sue: Yes I was on life-support for 8 1/2 hours due to the three levels of spine fusion. I truly never want to feel like that again in my life – the first 22 days were unbearable. Then, in another attempt at pain relief and recovery, I pulled out my Tiger Tail (The Original 18” Foam Roller Stick), laying on my back on the couch and would roll it across my thighs and calves as much as I could tolerate. This tool helped me get stronger and stronger. I could decide the pressure and how long I could tolerate the movement. Tiger Tail changed the trajectory of my healing path.

Q4: What initially attracted you to our product/service, and what has kept you a satisfied customer?

Sue: I’m a runner. I’m a fitness nut. You ask any runner in the world they will say that the Tiger Tail massage products are our best friends. Also, I am a product tester for the Brooks Running Company, who I believe has the best shoes for running. And, when I was there one day I looked up on the wall and there was the Tiger Tail display – I knew I’d made the right choice. 

Q5: Would you recommend our product/service to others? If so, what would you tell them about your experience?

Sue: I would tell them to keep an eye out at Costco because Costco stocks them. I would tell them YOU are in charge of your own healing and keeping your body moving. Tiger Tail products can get you where you want to be and keep you where you need to be. 

Conclusion

Thank you, Sue, for sharing your inspiring journey with us! We are thrilled to have been a part of your success and look forward to supporting you in the future. You are a much valued member of the Stripe Squad! 

If you’re inspired by Sue’s story and want to experience similar benefits, don’t hesitate to try Tiger Tail today or reach out to our team at [email protected] to share your journey.

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JordanZapisek

Jordan Zapisek is a graduate of St. Lawrence University with a degree in Business and Communications and a minor in Caribbean and Latin American studies. She currently serves as the General Manager of Simple Assistant and resides in Syracuse, NY. She leads JZ Agency3, a small, independent marketing agency specializing in digital marketing strategies that help brands achieve purposeful growth. The agency prides itself on transforming marketing strategies into business inspiration and maintaining a constant focus on the ever-evolving marketing landscape.