Privacy Policy

Tiger Tail USA’s policy is to respect and protect the privacy of our users. Tiger Tail USA and Tiger Tail USA affiliates will never willfully disclose individually identifiable information about its customers to any third party without first receiving that customer’s permission. This policy statement tells you how we collect information from you and how we use it.

Credit Card Verification

Due to an increase in credit card fraud, we have added an extra layer of security to further protect our customers. We take credit card fraud and stolen identities seriously, and we do all we can to protect you.

If your shipping name or address is different from credit card billing name and address, your order will be flagged by our payment processor. You will be sent a request for additional information to verify your identity and your order will be held until the requested information is received.

This verification may require submitting a copy of your credit card and/or driver’s license to verify order legitimacy. This verification information will not be stored or attached to any records and will be permanently deleted once the order is fully processed. We apologize for the extra step, but we must be vigilant to reduce credit card fraud.

Information Collected on Website

When you visit this website, some information, such as the site that referred you to us, your IP and email address, age, gender, location, and navigational and purchase information, may be collected automatically as part of the site’s operation. This information is used to generate user profiles. On some occasions, we may ask you to provide information on online forms. For example, we may ask for your username, password, full name, telephone number, email address, and postal address, or other information to register online, or other personally-identifying information to receive information about our company. We may also ask you about your age, hobbies, income, gender, or other information to participate in surveys or other online activities. We only do this when you request information, register for services, or participate in contests or promotions that require registration or subscription (for example, a newsletter). Providing information for online forms is always voluntary, and you are free not to complete it. Without volunteering information, some products and services may not be available to you.

How We Use Your Information

The information collected is stored for Tiger Tail USA indefinitely and is used for various purposes, including processing your transactions, customer service, product and service development, direct marketing, marketing analysis, facilitating your use of this website, and customizing your image selection to your interests. The information we collect may be shared with our subsidiaries, agents, third-party content providers, affiliates, and selected other entities for similar purposes. We will refer our customers in aggregate, not as individuals. For example, information would be expressed as: the audience is X percent females and Y percent males.

Children

No information should be submitted to a Tiger Tail USA website by guests under 13 years of age without the consent of their parent or guardian. Guests under 13 years of age are allowed to participate in contests and promotions with parental consent. If such a guest wins, notification and prizes are sent to the parents or guardians identified in the initial registration process. Any publication about a contest winner under the age of 18, would require parental or guardians consent during contest registration.

Third Parties

Unless otherwise disclosed during data collection, Tiger Tail USA does not provide any personally identifying information, regardless of its source, to any third party for any purpose whatsoever. All registrants receive an e-mail confirming their registration. No information collected from guests under 18 years of age is used for any marketing or promotional purposes whatsoever, either inside or outside Polar Fusion/Tiger Tail except as explicitly stated during registration for contests or promotions.

Links to Other Websites

The sites to which we link, including but not limited to, the sites of subsidiaries and third-party content providers, may have different privacy policies and practices from those disclosed here. We assume no responsibility for the policies or practices of linked sites and encourage you to become acquainted with them. Please keep in mind that whenever you give out personal information online — for example, via message boards or chat — that information can be collected and used by people you don’t know. While Polar Fusion/Tiger Tail strives to protect its user’s personal information and privacy, we cannot guarantee the security of any information you disclose online, and you do so at your own risk.

The Internet

Tiger Tail USA policy does not extend to anything that is inherent in the operation of the internet, and therefore beyond Tiger Tail USA control, and is not to be applied in any manner contrary to applicable law or governmental regulation.

Questions or Concerns

If at any time you believe that Tiger Tail USA has not followed the above policy, please let us know by sending an email to Tiger Tail USA. We will make every reasonable effort to identify and correct any problem.

Changes to This Online Privacy Policy

We reserve the right to change the terms of this privacy policy at any time but will not do so without posting the revised policy on this website. We encourage you to review this privacy policy whenever you visit our website to make sure you understand how we use the information collected.